Epson Introduces New Compact Thermal Receipt Printer Optimized for Self-Checkout and Self-Ordering Kiosks

As self-order and self-checkout continues to grow in touchless solutions, retailers need durable, easy-to-use printers to ensure customer satisfaction. In the food, pharmaceutical and mass market segments alone, the proportion of companies that will adopt self-checkout in the next two years is expected to be 178 percent higher than before.1 To meet this growing demand, Epson led the EU. an -m30 kiosk thermal receipt printer – a slim, compact kiosk thermal receipt printer with the well-known reliability and performance of Epson. With an included easy-to-assemble kit, the new printer is ideal for busy retail and hospitality environments regardless of size.

“The world has changed in the last 18 months and self-service is a growing trend that is going nowhere. As companies adjust their operations to provide the best possible service to customers, we deliver the best POS solutions to maximize profitability, “said Mauricio Chacon, Group Product Manager, Business Systems, Epson America, Inc.” The new EU-m30 provides kiosk-friendly features for both new and existing kiosk designs, delivering the longevity, ease of use, remote management and easy troubleshooting that retail and hospitality environments require. “

The new EU-m30 provides remote monitoring support to enable remote printer management and minimize downtime for kiosk deployments. The receipt printer also has a new bezel option for efficient kiosk integration to improve paper path alignment and reduce jams in a kiosk environment. Illuminated attention and error status LED alerts enable quick troubleshooting and troubleshooting in the field, and the EU-m30 is secure with features such as restricted access to the front cover and button cover options to prevent unauthorized access to the printer. Additional features include:

  • Compact design – Low profile footprint, facilitates integration in kiosk solutions
  • High printer reliability – 150km printhead life and auto-cutter life of 1.5 million cuts2
  • Fast receipt printing – Printing speed up to 250 mm / sec.
  • Paper saving functions – Reduce paper consumption by up to 30 percent3


The EU-M30 kiosk thermal receipt printer will be available from authorized Epson sales partners in the fourth quarter of 2021. The EU-m30 is backed by first-class service and support and includes a limited 2-year warranty with extended service plans. Visit for more information.

About Epson
Epson is a global technology leader committed to creating sustainability together and enriching communities by using its efficient, compact and precise technologies and digital technologies to connect people, things and information. The company focuses on solving societal problems through innovations in home and office printing, commercial and industrial printing, manufacturing, visual and lifestyle. Epson’s goal is to become carbon negative by 2050 and eliminate the use of exhaustible underground resources such as oil and metals.

Under the leadership of the Japan-based Seiko Epson Corporation, the global Epson Group generates annual sales of around JPY 1 trillion.

Epson America, Inc., based in Los Alamitos, California, is Epson’s regional headquarters for the United States, Canada, and Latin America. To learn more about Epson, please visit: You can also connect to Epson America via Facebook (, Twitter (, YouTube (, and Instagram (

# # #

1 Source: Study on IHL / RIS News Store Matters 2021

2 Printhead and cutter lifetimes shown are estimates based on normal use of the printer at room temperature and humidity. Epson statements regarding reliability are not guarantees of the media or Epson printers, and the only guarantees for printers are the limited warranty statements for each printer. For more information on tested media, visit

3 The paper savings depend on the text and graphics printed on the receipt.

EPSON is a registered trademark and EPSON Exceed Your Vision is a registered logo of Seiko Epson Corporation. All other product and brand names are trademarks and / or registered trademarks of their respective companies. Epson disclaims all rights to these trademarks. Copyright 2021 Epson America, Inc.